FAQ

General

What deposit is required up front?

No deposit required or payment until completion of the job , conditions apply.

What is the time frame for completion?

Average job will take 2 days, however all jobs are prioritised in order of when the first confirm acceptance and go ahead for the quote.

Is your Steel from China?

No, our steel is Australian Colorbond Steel, supplied by BlueScope Steel and Australian UniCote Steel, supplied by Selection Steel

What is the quality of the steel and warranty?

See Warranty and Quality information for:

BlueScope Steel HERE

Selection Steel HERE

UniCote HERE

Are your installers licensed?

Yes, Heal Steel QBCC 15046092 and J H Privacy Fencing, QBCC 1216185

Fencing

What colours do you offer for fencing?

Surfmist, Paperbark, Domain, Woodland Grey and Monument. Shale Grey subject to availability – see here for colour chart

Unicote Colours can be found HERE

Is the colour on both sides?

Yes

Can we have a different colour on the other side?

No, all steel is supplied coloured both sides.

Do you supply and Install?

Yes, we can supply only or do both the supply and installation